Bihar Chief Minister Samrat Choudhary on Tuesday (November 10, 2026) suspended 15 officers with immediate effect for negligence and failure to ensure the quality resolution of applications under the ‘Sahyog’ (Assistance) Programme.
The action has been taken and departmental proceedings have also been initiated against them for failing to process applications in a timely manner,
Nine officers of Revenue and Land Reforms Department (RLRD), four officers from the Public Health Engineering Department and one officer each from the Rural Development Department and the Urban Development Department have faced the action.
The officers include Block Development Officers (BDOs) and Circle Officers (COs), assistance engineers and junior engineers.
“All officers and personnel must extend their full cooperation in the processing of applications. It is our duty to address everyone’s problems with sensitivity and promptness, and to ensure they receive justice,” Mr. Choudhary said while holding the ‘State-Level Sahyog Programme at Chief Minister’s Secretariat where 76 applications were received.
He further said that the government’s objective is to ensure a transparent, fair, and time-bound resolution to every citizen’s grievance. The ‘Sahyog’ camps are intended to address public concerns and ensure citizen satisfaction.
Mr. Choudhary has directed all District Magistrates, departmental secretaries, and officials within the Chief Minister’s Secretariat to go beyond merely reviewing the timeliness of the resolution of applications received through the ‘Sahyog’ portal; they must also conduct a thorough review of the quality of these resolutions.
The initiative, which was launched for the first time by Mr. Choudhary, is part of the state government’s ‘Ease of Living’ under the ambitious ‘Saat Nischay-3’ programme aimed at delivering services at citizens’ doorsteps.
At the time of launching the initiative in May 19, 2026, it was already mentioned that if a case is not resolved within 30 days of receiving the application, suspension and disciplinary action will be taken against the responsible officers. These camps are organised on the first and third Tuesdays of every month to address complaints related to block offices, police stations, and revenue offices.
Mr. Choudhary instructed officials to ensure that the grievances of the general public are addressed with complete clarity and transparency.
“All officers and staff should extend their full cooperation in the processing and disposal of applications. It is our duty to address everyone’s concerns with sensitivity and promptness, and to ensure they receive justice,” Mr. Choudhary said.
Earlier in the day, Bihar CM also transferred ₹1,205.91 crore to the bank accounts of over 1.09 crore beneficiaries under social security pension scheme ahead of the Chhath festival.
The Chief Minister directed all concerned officials to launch a campaign to identify eligible individuals who are not yet covered by the social security pension scheme and to ensure they are enrolled and receive its benefits. He also mentioned that 136,854 new beneficiaries have been added to the scheme last month.
Published – November 11, 2026 05:26 am IST
